Carl Gerhardt: The Deadly Law of Attrition

[AngelOfThyNight]

Carl Gerhardt: The Deadly Law of Attrition


























Have you heard of the Deadly Law of Attrition? If not, I may shock you with this statement: You’re going to lose your best customer. It’s not a matter of if; it’s a matter of when. My first boss told me this when I was a young, successful salesman. He was eventually promoted, and I got his job as a sales manager. He then said, “You are going to lose your best salesman.”He was educating me about what he termed the Deadly Law of Attrition. He was successful both as a sales manager and eventually at running the entire company  …
Source: Carl Gerhardt: The Deadly Law of Attrition